Shipping policy
We ship orders with Austrian Post and GLS to Austria, all EU member states, Switzerland, the United Kingdom, Iceland and Norway.
Shipping costs and delivery times
Shipping costs depend on the destination country and are displayed automatically at checkout.
Free local delivery
We offer free local delivery to addresses within a 5 km radius. If your address is within our local delivery area, this option will be displayed automatically at checkout.
Austria
Shipping: €4.90
Free shipping on orders of €80.00 or more.
Estimated delivery time: 2–5 business days.
Free shipping on orders of €80.00 or more applies only to deliveries within Austria. Your cart or checkout will automatically indicate whether the required order value has been reached.
Germany, Belgium, the Netherlands, Denmark, Luxembourg, Czechia, Slovakia, Hungary, Slovenia, Poland and Romania
Shipping: €11.90
Estimated delivery time: 3–8 business days.
France, Italy and Croatia
Shipping: €14.50
Estimated delivery time: 3–8 business days.
Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Sweden, Spain and Cyprus
Shipping: €17.50
Estimated delivery time: 4–12 business days.
Switzerland, the United Kingdom, Iceland and Norway
Shipping: €17.50
Estimated delivery time: 5–12 business days.
As these countries are outside the European Union, orders are shipped under Incoterms® 2020 DAP – Delivered at Place.
Import clearance and all import costs arising in the destination country are the buyer's responsibility. Such charges may include:
- Import taxes
- Any applicable customs duties
- Customs clearance and handling fees charged by the shipping carrier or the relevant authorities
These charges are not included in the purchase price or the shipping costs we charge and may be collected directly from the recipient.
The actual amount of any import charges depends, among other things, on the value and type of goods and on the regulations in force in the destination country at the time of import.
Before placing an order, please check with the relevant authorities in your country about possible additional charges.
Free shipping
Shipping is free within Austria for orders of €80.00 or more.
Free shipping is currently not available for deliveries to other countries. The shipping charges listed above apply regardless of order value.
Delivery times
All delivery times stated are estimates.
Deliveries are generally not made on weekends or public holidays. Delays may occur, particularly for international shipments, customs clearance or periods of high shipping volumes.