Refund policy
Introduction
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their self-employed professional activity:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (Benjamin Fasser, Lohbachufer 39b, 6020 Innsbruck, Austria, Tel.: +436766666718, Email: admin@elite-four.at) of your decision to withdraw from this contract by means of a clear statement, for example a letter sent by post or an email. You may use the attached sample withdrawal form for this purpose, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs, with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us, without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to check their condition, properties and functionality.
General Notes
- Please avoid damage to and contamination of the goods. Please return the goods to us in their original packaging, including all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure sufficient protection against transport damage by using suitable packaging.
- Please do not return the goods to us postage unpaid.
- Please note that the above sections 1–2 are not a prerequisite for the effective exercise of the right of withdrawal.
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B. Withdrawal Form
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If you wish to withdraw from the contract, please complete this form and return it to us.
To
Benjamin Fasser
Lohbachufer 39b
6020 Innsbruck
Austria
Email: admin@elite-four.at
I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()
Ordered on () ____________ / received on () __________________
Name of the consumer
Address of the consumer
Signature of the consumer, only if notified on paper
Date
(*) Delete as appropriate
Copyright Notice: This withdrawal policy was created by the specialist lawyers of IT-Recht Kanzlei and is protected by copyright (https://www.it-recht-kanzlei.de).